COVID-19 (CORONAVIRUS) UPDATE – As part of our commitment to protect our guests and employees while minimizing the spread of COVID-19, we have implemented additional safety measures. Part of our enhanced safety includes parcels being quarantined for three days before we enter them into our system. Due to us quarantining the product, please allow 7-10 days after your parcel is signed for at your local hub before we initially contact you through email.

Please know we truly appreciate your patience as we ensure the successful repair of your items and the safety of our employees. For any additional questions, reach out to your local Customer Care team seven days a week from 9 am - 5 pm.

Please stay safe, and thanks for allowing us the opportunity to service your watch.

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