To avoid additional costs : Before sending any SMARTWATCHES to our service center please visit our help center or contact us to troubleshoot with our smartwatch experts.

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Repair Services

Need a battery replaced? Movement serviced? Links added or removed from your watch band? We're here to help. Start your repair request now or click to learn more about Fossil Group repair options.

Step 1

Find Your Brand

Select your brand and product category. Place a repair request for traditional watches wearables and jewelry. Get service information for sunglasses and leather.

Step 2

Choose Your Repairs

Create a repair request, print out the shipping label and send your product to our service center.

Step 3

Track. Approve. Pay.

Receive email updates, get a quote for actual repair/service cost, make a payment and track your repair status online.

Step 4

Receive Your Product

Your repaired/serviced product will be shipped back to you.