COVID-19 (CORONAVIRUS) – AN UPDATE FOR OUR EUROPEAN GUESTS: We are sorry to announce the temporary closure of our European repair center. We are still able to accept delivery of repairs and look forward to resuming work and the opportunity to serve your watch as soon as possible. We will keep you updated on our status throughout the crisis. Please re-visit us in the coming weeks to arrange your watch repair. For any additional questions, reach out to your local Customer Care team 7 days a week from 9am-5pm.

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Repair Services

Need a battery replaced? Movement serviced? Links added or removed from your watch band? We're here to help. Start your repair request now or click to learn more about Fossil Group repair options.

Step 1

Find Your Brand

Select your brand and product category. Place a repair request for traditional watches wearables and jewelry. Get service information for sunglasses and leather.

Step 2

Choose Your Repairs

Create a repair request, print out the shipping label and send your product to our service center.

Step 3

Track. Approve. Pay.

Receive email updates, get a quote for actual repair/service cost, make a payment and track your repair status online.

Step 4

Receive Your Product

Your repaired/serviced product will be shipped back to you.